Many of my consulting assignments have combined training and consulting services, which I've found works quite well. Most of my international consulting has involved an intensive 1-2 days on-site, although I have worked with some clients exclusively by email and telephone.

My services range from working with: corporations to develop global e-commerce Web sites; technical publications departments to establish standards for communicating with an international audience; non-profit organizations to better address globalization and issues of multiculturalism and multilingualism; and academic departments to consider ways to internationalize the curricula.

Here are some suggestions on the kind of services I can offer you, although this list is not exhaustive.

International project-management consulting
I work with the project's management and related staff, offering advice and strategic planning and counseling as necessary throughout the project. Together we design a product development cycle that at least facilitates internationalization, but that also accommodates localization or globalization depending on the corporate strategy.

Pre-translation preparation
I work with your internal translation coordinator and together we define criteria for translation quality, the selection process affecting translation vendors, the translation review cycle and review criteria, the translation style guide, and the pre-translation edit of any text. I also help with the development of a translation glossary.

World-ready product assessments and process audits
I evaluate your product for translatability and cultural acceptance in the markets to which you export. I also evaluate the product development processes you use to develop the product for a global market and make recommendations to improve their efficiency, effectiveness, and affordability.

Cross-cultural communication education and training
Research in international business shows that an important part of any successful global strategy is cross-cultural awareness training of all management and staff who interact with clients worldwide or who develop products for export. My training is tailored to your industy and to the markets targeted in your global strategy.

Global and international user profiles
magine how effective your international sales team, international product-development team, or traveling trainers would be if they had immediate access cultural profiles of your clients worldwide. I work with your staff and partners worldwide to develop cultural profiles of your products' users for paper, Web, or CD-ROM access. The content of these profiles depends on the information needs of your team and relies on current research and information from the field.

Localization
work with your publications and product-development team to develop a cookbook (how-to) or style guide (reference) that captures all internationalization techniques and helps ensure their consistent application. I tailor the content of any cookbook or guide to focus on either localization or globalization, depending on your company's strategy.

Localization team building
Working as a member in a cross-functional and often multinational team is often frustrating, especially when team members have differing expections of deadlines, priorities, corporate etiquette, ethics, interpersonal communication, and so on. Contradictions abound and work contrary to corporate objectives. I work with management, staff, and corporate partners worldwide to promote an understanding of expectations that work cross-culturally.

Academic Consulting
I work with your faculty to consider ways of internationalizing the curricula. While my specialty is technical communication, I would be open to considering other disciplines and areas of study. We discuss issues relating to globalization, internationalization, and localization and how these differ in academe and business. We review your university's and your department's current curricular goals with respect to internationalization. I give discussion and activity intensive presentations separately on internationalization topics to faculty and students, and often am a guest speaker for some of your classes. I offer my suggestions and ideas to as many faculty as are interested, and leave behind course and assignment ideas, plus a bibliography of articles, books, and relevant internet lists and Web links.